Terms & Conditions

By using www.getlocal.is or any GetLocal affiliated website, you agree to be legally bound by these terms, which shall take effect immediately.

If you do not agree to be legally bound by all the following Terms & Conditions, please do not use www.getlocal.is or affiliated websites.

GetLocal may change these Terms & Conditions at any time without notice by posting changes online. GetLocal also reserves the right of final decision on the interpretation of its Terms and Conditions. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by GetLocal.

Your continued use of www.getlocal.is or a GetLocal-affiliated website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

You agree to use www.getlocal.is and GetLocal-affiliated websites only for lawful purposes.

Your use of www.getlocal.is or any GetLocal-affiliated sites is intended for personal, use and/or to make legitimate requests to book the products or services offered, or sell the services you offer. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by GetLocal.

You represent and warrant that you (a) have not previously been suspended by GetLocal or otherwise banned from the site; (b) are not a direct competitor of GetLocal; and (c) that you have full power and authority to enter into these Terms of Service and in doing so will not violate any other agreement to which you are a party.

We grant you permission to use the site subject to the restrictions in these Terms & Conditions. In accessing or using the site, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. GetLocal does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the site at your own risk.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content owned by GetLocal (inclusive of text, images, videos, URLs, pricing information, etc.) in any way except for your own personal use. Any commercial use of GetLocal content requires the prior written permission of GetLocal.

Content

We may remove or reinstate user Content from time to time at our sole discretion. For example, we may remove a review if we believe it violates our content guidelines. We have no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality with respect to your Content.

Liabilities

GetLocal does not operate any tours but directs you to tours operated by third-party operators and service providers. GetLocal is not liable for any accidents, losses, injuries, damages, delays, expenses due to any action or inaction on the part of the operator, guide or his/her services.

If you have any complaints about a tour you were directed to through www.getlocal.is please let us know so we can help you address your grievances.

The email support@getlocal.is directs to our support desk.

As the terms and conditions of each tour operator may vary, please read the terms and conditions of each operator you have purchased a tour from.

Check the voucher you receive on your email for details.

Pricing & Inclusions/Exclusions

All products, tours and services offered by GetLocal are valid as per the dates displayed at getlocal.is or any GetLocal-affiliated website. Occasionally suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements. GetLocal is not responsible or liable for any information of tours that it does not directly provide.

Prices listed on www.getlocal.is and GetLocal-affiliated websites are per person, unless otherwise specified.

Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by GetLocal.

Price quotations are subject to change without notice, until a booking has been confirmed.

Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of www.getlocal.is or GetLocal-affiliated websites.

Cancellation policy

If you need to change the details of your trip you are always welcome to contact us and we will make the necessary arrangements. We do not charge anything for helping you change or rearrange your booking for all types of tours, packages and car rentals. But costs can change accordingly with your new details, depending on hotel rates, car rentals etc. In that case we will either notify you about the increased costs or refund you the difference.

Please note that changing the number of people in a booking to a smaller number is considered cancellation for the change in number of passengers. Please also note that we might not be able to fulfil your changed requirements due to lack of availability.

Cancellations can be made although cancellation fees may be accounted for based on cancellation policies set out by each individual supplier.

Cancellation made by suppliers due to weather conditions or other circumstances will result in a full refund or voucher for another trip provided by the supplier.

Terms of payment

When you reserve online a full payment is charged to your credit card.

General terms

GetLocal is not liable for any loss, damage, accidents, injuries or sickness during your tour. The same applies for any changes in tour schedule due to weather, strikes or any other force majeure. Tour operators reserve the right to change routes, schedules and itineraries if needed because of weather, road conditions or should the necessity arise because of unforeseen reasons.  We advise all travelers to purchase a comprehensive travel insurance to minimize possible losses due to unforeseeable situations during your travel. If you have a complaint about any of our partners please contact us in the email info@getlocal.is and we will try to help protect your rights.

Disclaimers & Limitations of Liability

Under no circumstances will GetLocal or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of getlocal.is regardless of the form of action.

GetLocal and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours.

Furthermore, GetLocal and its agents, affiliates and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.

GetLocal’s content - including the information, names, images, pictures, logos, prices, dates, and availability regarding or relating to GetLocal, www.getlocal.is and/or to a GetLocal-affiliated website, service provider, operator and/or distribution partner is provided “AS IS” and on an “AS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

At GetLocal we check and recheck the details about all the products and services we offer for accuracy. However, GetLocal does not warrant that functionality, content or information contained on www.getlocal.is or any GetLocal-affiliated website will be uninterrupted or error free, that defects will be corrected, or that getlocal.is or the servers that make it available are free of viruses or bugs.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

Restrictions on Use

You agree that you will not, and will not assist or enable others to:

- use the site to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user's use of the site;

- use the site to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;

- use the site in a manner that may create a conflict of interest, such as trading reviews with

- other business owners or writing or soliciting reviews;

- use the site to promote bigotry or discrimination against protected classes;

- use the site to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;

- use the site to submit or transmit pornography or illegal content;

- use the site to solicit personal information from minors or to harm or threaten to cause harm to minors;

- use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index the site or any site Content unless explicitly allowed or requested to do so by GetLocal;

- attempt to gain unauthorized access to the site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means; use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses"); use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site; make excessive traffic demands; use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the site or site Content; remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site.